Frequently Asked Questions

What is Super Geek Island? It’s a fun magical place where parents, carers and educators can access learning content and resource to help the children in their care develop during their early years. All learning content and resource on Super Geek Island is linked to the seven development areas of the Early Years Foundation Stage. Click here to learn more about Super Geek Island.

What’s the best way to navigate Super Geek Island? You can either use the site header with drop down menus to access all information, learning content and resource or click on the images featured on each page to link to other parts of the site.

How do I access the learning content and resource on Super Geek Island? First, you need to become a member to access the learning content and resource on Super Geek Island. Your chosen membership level will determine which learning content and resource is accessible.

How do I become a member of Super Geek Island? There are three levels of membership; Parents, Parents Plus and Educators Ultra. Follow this link to find out more information about what’s included in the different levels of membership.

How long does my membership to Super Geek Island last and when do I pay for my subscription? When you become a “Parent” or “Parents Plus” member of Super Geek Island, you will subscribe using our monthly payment plan linked to your chosen membership level. Your membership will renew automatically each month and your method of payment will be debited by the membership level’s monthly subscription amount. Your membership will continue on a monthly subscription basis until you decide to cancel. 

If you are representing a private nursery setting or educational organisation/establishment and planning to utilise the Teachers Manual, EYFS Assessment Booklet and Tool Kit, then you can become an “Educators Ultra” member of Super Geek Island and your membership will be paid on an annual subscription basis. Your annual membership will renew automatically each year on the due date and your method of payment will be debited for the full 12 months as a single payment. You will receive an automatic reminder of subscription renewal by email before the annual renewal date is due. The reminder also affords you the right to cancel your yearly membership should you prefer not to renew. Any subsequent membership renewals will again be charged on an annual basis and your method of payment debited for the full 12 months as a single payment.

I’d like to become a member and subscribe to Super Geek Island. What do I do next? Follow this link and choose your preferred membership level. You will then follow the simple payment gateway process. After you have completed your purchase you will receive confirmation by email and obtain immediate access to your chosen learning content and resource.

I’m a member of Super Geek Island. How do I download a particular item of learning content or resource? Click on the image that depicts the content or resource you would like to download. This will open the pdf and/or png image(s) in a separate window, now you can either save and download to your device or print the content.

I’m a member of Super Geek Island, how do I watch the Super Geek Heroes learning videos? Navigate to the videos in the learning content section, select your chosen learning episode and just simply press the play button to watch the video immediately on your device. You can also enlarge the video to view in full-screen mode.

As a member, will I be able to access additional learning content and resource after I’ve subscribed to Super Geek Island? We are continually adding more and more learning content and resource to the site. Depending on your chosen level of membership, you will have automatic immediate access to the additional content and resource. Should you wish to increase access to learning content not available for your membership level, you can upgrade at any time using this link.

I’m a Parent and want to support my children’s early learning at home. What’s the best level of membership for me? If you just want access to the mission videos and activity sheets, then choose ‘Parent’. However, if you also want access to the Fun Facts Library, eBooks, story time videos and Edubites then choose ‘Parents Plus’. Please note ‘Parents’ or ‘Parents Plus’ levels offer the member a single user subscription. Here’s a link to information about membership levels for parents/carers.

Can I upgrade my current membership level on Super Geek Island? Yes, please follow this link to upgrade your membership level.

I’m an Early Years educator. What’s the best level of membership for me? We would definitely recommend the ‘Educators Ultra’ membership level. This will afford you access to ALL the learning content and EYFS support resource on Super Geek Island, including; a 237 page Teachers Manual and the 247 Page EYFS Assessments Booklet to assess the manual’s activities, and Educators Tool Kit which includes badges, certificates, wall posters, Super Geek Heroes character downloads and Super Geek Island background images plus discount codes for the parents and carers of your children. The ‘Educators Ultra’ level affords access for up to SIX members per setting per subscription! Here’s a link to information about the membership levels for all early years educators.

Why is it taking a little longer for some of the site content to load? We use the best auto-cache software to maintain the fastest content loading speeds on Super Geek Island. We recommend using WIFI where possible to maintain the best content load speeds. Depending on the strength of your device’s signal or your broadband provider; sometimes pages on Super Geek Island that contain a video or slider may take a little longer to load. To improve upload speeds, it’s helps if you regularly remove any cookies from your internet history and/or refresh your device occasionally.

If the above FAQ’s do not answer your specific query or if you need any more information, please use the contact form to get in touch and we will be happy to help!

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